Your card on file will be charged at the start time of your scheduled appointment. Snailz payments are powered by PayPal and Universal Processing. However, Snailz never charges you until your scheduled appointment and you can modify or cancel your appointment should your schedule change. Why do I have to provide my payment information?Įnsuring a completely cashless experience requires us to collect payment information upfront. Snailz does not issue refunds credits only. At that point you can request a credit to your account from Snailz or a refund from the salon. If you don't cancel an appointment and are unable to make it, your card on file will be charged at the start time of your scheduled appointment. Check with your salons regarding their cancellation policies as they differ for each salon. Cancellations must be made on the app or website calling the salon does not guarantee cancellation on the app and you risk being charged. In the appointments calendar, select cancel or modify from your upcoming appointments to change the desired time or service. How do I cancel or modify an appointment? Utilize the map feature in search results to browse by location. Also, you can use quick links to your most recently booked services and browse through our popular categories. Select your service, date and time and then press Reserve at the bottom and you are booked. You can search by type of service or by salon, or scroll through your favorites. You can book appointments in multiple ways. If you ever forget your login password, you can easily reset it by going to the bottom of the Log In screen on our iOS or Android app. Signing up is free! Select the Sign Up button and enter your name, email, and password and start using Snailz right away. You can check your points balance and loyalty cards on the homescreen of our iOS and Android apps. We also digitize the loyalty programs at your favorite salons. Earn 1 point for every dollar of spend and redeem for salon services. Snailz Rewardz is the industry's first rewards program for nail and beauty salon bookings. While you can book salons on our website,, we suggest using our apps for the best experience. Snailz currently has hundreds of salons across Manhattan, Brooklyn, and Northern New Jersey and we’re expanding into other areas. With hundreds of salons on the platform to choose from, it improves the salon experience by enabling online booking and contactless payments, along with verified reviews and digital loyalty rewards. Snailz is a booking and payment platform for beauty salons available on both mobile apps and the web.
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